Tag Archives: crisis communication

Crisis stuff that social media’s actually good for

Posted on February 16, 2012 by

Fantastic article by the SMK team looking at the role of social media in crisis communication during the Queensland floods of 2011. Click here to read the original post – it makes no sense for me to paraphrase it other … Continue reading →

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Five easy steps for managing issues in social media

Posted on November 9, 2011 by

There is a school of thought that says it’s possible to write a list of five things you need to know about something. I don’t necessarily believe that, nor do I for a second believe that this post proclaims that … Continue reading →

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Crisis preparedness

Posted on November 6, 2011 by

Catching up on some life admin over the weekend (unpacking boxes that I shipped back from London a year ago), I came across some archived blog posts from a former job in a former life. Among them was a slideshow … Continue reading →

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The penny drops: crisis plans require operational thinking

Posted on October 26, 2011 by

This is kind of long, but hopefully if you’re into crisis management or crisis communication you’ll find it useful. Yesterday the Australian Prudential Regulation Authority ordered Australia’s big four banks to draw up recovery plans that will ensure they can … Continue reading →

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