Monthly Archives: November 2011

Five easy steps for managing issues in social media

There is a school of thought that says it’s possible to write a list of five things you need to know about something. I don’t necessarily believe that, nor do I for a second believe that this post proclaims that … Continue reading

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Crisis preparedness

Catching up on some life admin over the weekend (unpacking boxes that I shipped back from London a year ago), I came across some archived blog posts from a former job in a former life. Among them was a slideshow … Continue reading

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